Services
// OUR SERVICES
1. Digital CX Strategy
Chart a Pathway to Superior Customer Value
Flux Labs carries a wealth of experience in establishing customer strategies linked to tangible business outcomes. Our offerings include and go beyond: • Qual & Quant Research • Market Analysis • Customer Journey Mapping • Needs-Based Segmentation • Value Proposition Design • CX Roadmapping • CX Technology • CX Metrics.
Trust us to map out your ideal digital CX future-state, and chart a practical path to achieving customer value, volume, engagement, advocacy, and longevity.
Trust us to map out your ideal digital CX future-state, and chart a practical path to achieving customer value, volume, engagement, advocacy, and longevity.
// OUR SERVICES
2. Digital CX Acceleration
Bring CX Initiatives to Life
Flux Labs leverages workshop lab techniques, rapid prototyping approaches, an ecosystem of technology partners, and advanced technology tools (incl. Generative AI) to accelerate the process of launching digital initiatives.
Our team of experts takes the mystery out of digital transformation execution by bringing digital experiences to life at speed and scale.
Our team of experts takes the mystery out of digital transformation execution by bringing digital experiences to life at speed and scale.
// FROM SOUTH AFRICA TO THE WORLD
We are a global business with African roots, working with world-class clients and partners from across the globe
// Drop us a line! We are here to answer your questions